Shipping policy
Shipping Policy
Last Updated: July 7, 2026
Thank you for shopping with Prime Level Living. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders are not processed on weekends or major holidays.
Shipping Times
Estimated delivery times vary depending on your location and selected shipping method.
Typical delivery estimates:
- United States: 3–7 business days
- International: 7–21 business days (where available)
Delivery times are estimates and are not guaranteed.
Shipping Confirmation
Once your order ships, you'll receive a confirmation email with tracking information, when available.
Shipping Rates
Shipping charges are calculated during checkout based on your delivery address and selected shipping option.
From time to time, Prime Level Living may offer free shipping promotions on qualifying orders.
Lost or Delayed Shipments
Once an order has been transferred to the shipping carrier, delivery times are outside our control.
If your package appears lost or significantly delayed, please contact us and we'll assist in working with the carrier.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address.
Orders returned because of an incorrect address may require additional shipping charges before being reshipped.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery and include photographs of the damaged product and packaging whenever possible.
Contact
For shipping questions, please contact:
Prime Level Living